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Privacy Policy

Effective Date: 1 June 2026

Last Updated: 1 June 2026

SHIFT Fiji respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how SHIFT Fiji collects, uses, stores, shares, and protects information obtained through our website, mobile applications, services, listings, profiles, communications, advertising products, events, and related services.

By accessing or using SHIFT Fiji, you consent to the collection and use of information in accordance with this Privacy Policy.

1. About SHIFT Fiji

SHIFT Fiji is a Fiji-based digital property marketing, advertising, networking, and information platform that connects property owners, agents, agencies, developers, investors, buyers, tenants, and property-related service providers.

For the purposes of this Privacy Policy, "SHIFT Fiji", "we", "our", and "us" refer to SHIFT Fiji and its related businesses, affiliates, contractors, service providers, and representatives.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Company name

  • Agency name

  • Business registration details

  • Professional profile information

  • Identification documents submitted for verification

Property Information

  • Property addresses

  • Listing details

  • Property descriptions

  • Images and videos

  • Floor plans

  • Property ownership documentation

  • Property transaction information

Account Information

  • Username

  • Password

  • Login activity

  • Account preferences

  • Communication preferences

Payment Information

When purchasing subscriptions, advertising, featured listings, memberships, or other services, payment information may be collected by third-party payment providers.

SHIFT Fiji does not store full credit card or banking details on its systems.

Technical Information

We may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Location information

  • Usage data

  • Referral sources

  • Session information

  • Website activity

Communications

We may collect information contained in:

  • Contact forms

  • Support requests

  • Emails

  • Messages

  • Reviews

  • Testimonials

  • Survey responses

  • Feedback submissions

3. How We Collect Information

Information may be collected when you:

  • Create an account

  • Submit a listing

  • Complete a profile

  • Purchase services

  • Contact us

  • Submit reviews

  • Subscribe to newsletters

  • Attend events

  • Participate in promotions

  • Interact with our website

We may also collect information through cookies, analytics tools, advertising platforms, and third-party integrations.

4. How We Use Information

SHIFT Fiji may use information to:

  • Operate and manage the platform

  • Verify users and listings

  • Deliver services

  • Process payments

  • Improve user experience

  • Respond to enquiries

  • Provide customer support

  • Send notifications

  • Send marketing communications

  • Improve products and services

  • Prevent fraud

  • Investigate complaints

  • Moderate reviews and content

  • Maintain platform security

  • Comply with legal obligations

5. Marketing Communications

By creating an account or providing your contact information, you consent to receiving communications from SHIFT Fiji regarding:

  • Property updates

  • Industry news

  • Events

  • Platform announcements

  • Product updates

  • Marketing promotions

  • Partner offers

Users may unsubscribe from marketing communications at any time.

Operational and account-related communications may still be sent where necessary.

6. Reviews, Profiles and Public Content

Information submitted to public areas of SHIFT Fiji may become publicly visible.

This includes:

  • Listings

  • Agent profiles

  • Agency profiles

  • Business profiles

  • Reviews

  • Testimonials

  • Ratings

  • Leaderboard rankings

  • Public comments

Users are responsible for ensuring they do not publish information they wish to keep private.

7. Cookies and Tracking Technologies

SHIFT Fiji may use:

  • Cookies

  • Web beacons

  • Tracking pixels

  • Analytics tools

  • Advertising technologies

These technologies help us:

  • Improve website performance

  • Understand user behaviour

  • Personalise experiences

  • Measure advertising effectiveness

  • Enhance platform functionality

Users may adjust browser settings to limit cookies, although some platform functionality may be affected.

8. Sharing Information

SHIFT Fiji may share information with:

Service Providers

Including:

  • Hosting providers

  • Payment processors

  • Marketing platforms

  • Analytics providers

  • Email service providers

  • Technology vendors

Legal and Regulatory Authorities

Where required by law, court order, government request, law enforcement request, or regulatory obligation.

Business Transfers

In connection with:

  • Mergers

  • Acquisitions

  • Asset sales

  • Business restructuring

  • Investment transactions

Professional Advisors

Including:

  • Lawyers

  • Accountants

  • Auditors

  • Insurers

  • Consultants

9. Verification Information

Where users participate in verification programs, SHIFT Fiji may collect and review:

  • Government-issued identification

  • Business registration documents

  • Proof of ownership

  • Agency authorisation documents

  • Licensing documentation

Verification information may be retained for fraud prevention, compliance, and dispute resolution purposes.

Verification does not constitute a guarantee of ownership, legality, safety, licensing status, competence, or transaction success.

10. Data Security

SHIFT Fiji implements reasonable administrative, technical, and organisational measures to protect personal information.

However, no website, platform, network, or electronic transmission method is completely secure.

Users acknowledge that information transmitted online is done at their own risk.

SHIFT Fiji cannot guarantee absolute security.

11. Data Retention

SHIFT Fiji may retain information for as long as reasonably necessary to:

  • Operate the platform

  • Provide services

  • Maintain records

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Comply with legal obligations

Information may remain in backups, archives, and security systems after account closure where reasonably necessary.

12. User Rights

Subject to applicable law, users may request:

  • Access to personal information

  • Correction of inaccurate information

  • Updating information

  • Deletion of information

  • Withdrawal of marketing consent

SHIFT Fiji may decline requests where retention is required for legal, operational, fraud prevention, or compliance purposes.

13. International Data Transfers

SHIFT Fiji may use technology providers and service providers located outside Fiji.

As a result, information may be stored or processed in other countries.

By using the platform, users consent to such transfers.

SHIFT Fiji will take reasonable steps to ensure information remains protected.

14. Children's Privacy

SHIFT Fiji is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we may remove that information.

15. Third-Party Websites

SHIFT Fiji may contain links to third-party websites, applications, services, or content.

SHIFT Fiji is not responsible for the privacy practices, content, security, or policies of third-party websites.

Users access third-party websites at their own risk.

16. Limitation of Liability

To the fullest extent permitted by law, SHIFT Fiji shall not be liable for:

  • Unauthorised access to information

  • Data breaches caused by third parties

  • Service interruptions

  • Technology failures

  • Cyber attacks

  • Loss of data

  • Loss of profits

  • Loss of income

  • Loss of business opportunity

  • Reputational damage

  • Consequential losses

Users acknowledge that use of the platform is at their own risk.

17. Changes to this Privacy Policy

SHIFT Fiji may update this Privacy Policy at any time.

Updated versions become effective upon publication on the platform.

Continued use of SHIFT Fiji after updates constitutes acceptance of the revised Privacy Policy.

18. Governing Law

This Privacy Policy is governed by the laws of the Republic of Fiji.

Any dispute arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the Courts of Fiji.

19. Contact Information

SHIFT Fiji
19 Wasawasa Road, Nadi, Fiji

Email: hello@shiftfiji.com
Website: www.shiftfiji.com

Effective Date: 1 June 2026
Last Updated: 1 June 2026

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